Rules for using Flight Outlier

1. Operator, scope, eligibility, and agreement

RFL LLC operates the hosted service under the Flight Outlier brand (“Flight Outlier,” “we,” “us,” or “our”). “You” means the person accessing it. These Terms govern flightoutlier.com, the hosted Flight Outlier member application, authorized pre-release access, related emails and support, and other RFL LLC-operated features that link to these Terms (collectively, the “Service”).

The Service excludes independently operated installations, forks, or modifications of source code and every third-party website or service, even if derived from or linked by Flight Outlier, unless we expressly state that we operate it.

You may use the Service only if you are at least 18 years old, are legally able to enter a contract, and are located in the United States. You may not use it if doing so would violate applicable law or if we previously suspended your access for misuse. If you use Flight Outlier for an organization, you represent that you are authorized to bind that organization; in that case, “you” includes the organization.

By checking the acceptance box and submitting it, you intend to sign these Terms electronically. We may retain the accepted policy version, a server-calculated content fingerprint, the acceptance-screen version, the acceptance method, your adult representation, and the server-recorded time. You may save or print these Terms and request a copy by email. If you do not agree, do not create an account or use the Service.

2. Pre-release status and invited access

Flight Outlier is under active development and has not begun a public or paid pilot or a general commercial launch. Any access we authorize is limited, private pre-release testing. The Service may be incomplete, contain defects, produce inaccurate results, experience breaking changes, or undergo feature, account, or data resets.

Access is provided for evaluation and personal travel planning only. We make no promise that a pilot, early-access program, commercial release, paid plan, geographic expansion, or particular feature will begin or become generally available. Invitations and access codes are personal, nontransferable, revocable, and do not create a right to continued access. A request for access is only an expression of interest and does not promise admission, timing, features, coverage, or price.

Roadmaps, launch estimates, product previews, possible prices, “founder” designations, discounts, and future benefits are informational only. They are not binding offers or promises unless separate written offer terms identify the benefit, eligibility, duration, limitations, and acceptance method.

3. What Flight Outlier provides

Flight Outlier is travel-discovery and planning software. Depending on the current pre-release build and your authorized access, the Service may let you:

• view historically or recently observed cash and award fares;
• filter, compare, save, watch, and organize possible trips;
• record travel preferences and loyalty-point balances;
• receive account, digest, or alert emails you request; and
• use an AI travel assistant to explore possibilities and summarize information.

Features may be experimental, unavailable to some testers or locations, temporarily limited, or discontinued. We do not promise that any feature, route, fare source, loyalty program, provider, or integration will remain available.

4. Travel information is limited and is not a booking

Flight information changes quickly. Unless expressly labeled otherwise, a displayed price or award amount is an observation or replay—not a live quote, reservation, offer, or promise that you can book at that amount. Dates, cabin, airports, routing, fees, taxes, restrictions, and availability may differ when you reach the provider. Always confirm the complete itinerary, final price, rules, and availability directly with the airline, loyalty program, or booking provider before acting.

Travel results may be sampled, cached, historical, transformed, incomplete, or drawn from a limited subset of providers, routes, dates, cabins, and inventory. Flight Outlier does not search every available option. The absence of a result does not mean no fare or award exists, and a ranking, label, or recommendation is not a representation that an option is the cheapest, best, or uniquely suitable choice. Alerts and emails may be delayed, filtered, duplicated, or never delivered; they do not reserve inventory or preserve a price.

Flight Outlier does not currently issue tickets, make reservations, accept the purchase price for travel, hold travel inventory, or become a party to a booking. When you follow a link or complete a transaction elsewhere, your agreement is with that airline, loyalty program, agency, or other third party. Its terms, privacy notice, change and cancellation rules, and customer support apply. Flight Outlier has no authority to bind a travel provider or alter its price, inventory, rules, fulfillment, refund, or support obligations. Nothing in these Terms determines a legal or regulatory status that applicable law assigns based on actual conduct.

You are responsible for deciding whether travel is suitable and for confirming passports, visas, entry and health requirements, insurance, schedule changes, baggage, accessibility, safety conditions, and other travel requirements with authoritative sources. Flight Outlier does not provide legal, immigration, medical, safety, tax, or financial advice.

Point valuations, transfer paths, and award examples are estimates and planning aids. Transfers of bank or loyalty points can be delayed, restricted, devalued, or irreversible. Confirm live award space and the program's rules before transferring points. Flight Outlier is not responsible for a transfer or redemption decision.

The Travel & AI Disclosures provide additional plain-language explanations. They do not independently add to or amend these Terms. If they conflict with these Terms, these Terms control.

5. AI-assisted features

AI-generated responses are probabilistic and may be incomplete, outdated, inconsistent, or wrong. The AI may misunderstand a request or produce information that sounds confident but is not supported. Treat its output as a starting point, not as a verified booking instruction or professional recommendation. Check important facts with the relevant provider and authoritative sources.

Do not put sensitive personal information into an AI prompt. In particular, do not submit payment-card data, government identification numbers, passport details, health information, account passwords, or loyalty-program credentials. Our handling of prompts and conversations is described in the Privacy Notice.

AI output may be inaccurate, incomplete, inappropriate, nonunique, or similar to content generated for others. We do not represent that output is exclusive, protectable, or cleared for every use. You are responsible for reviewing output, verifying consequential facts, and determining whether your use complies with law and third-party rights. Do not submit another person's personal, confidential, or proprietary information unless you have authority to do so.

6. Affiliate relationships and third-party services

Some links are affiliate links. Flight Outlier may receive a commission or other compensation if you follow a clearly disclosed link and complete a purchase or other qualifying action. Commercial relationships may affect which booking links or providers are available even where compensation is not an input to fare ranking. An affiliate link is not a promise of the lowest price or that the destination price is identical through every channel. Compare the provider's direct site and other options.

Links are provided for convenience and do not mean we control, guarantee, or endorse every product, statement, policy, or practice on the destination site. Third-party sites can change without notice and may collect information under their own privacy notices.

7. Accounts, invitations, and security

Give us accurate, current information and keep it updated. Your account is personal to you. Do not sell, transfer, share, or allow someone else to use it. You are responsible for activity under your account to the extent permitted by law.

Protect your password, email account, sign-in code, and device. Tell us promptly at [email protected] if you suspect unauthorized access. We may require account verification, invalidate sessions, or temporarily restrict access to protect you or the Service.

Do not sell, publish, transfer, or share an invitation, access code, session, or nonpublic credential. An invitation is permission to request or receive access, not an ownership interest, transferable benefit, guaranteed membership, or promise of future pricing.

8. Communications and notices

We may send service communications needed to operate your account, such as verification, security, policy, feature, and material service-change messages. You can opt out of optional promotional, newsletter, digest, and saved-fare-alert messages using their unsubscribe control or an available account preference, but not essential account or security messages while your account remains open.

Keep your account email current. Ordinary account, security, contractual, and service notices may be sent to that email or displayed in the Service. This does not consent to electronic service of legal process. If law requires a separate form of consent for a legally required electronic record, we will request it separately.

9. Your content, AI output, and feedback

You retain ownership of information and materials you submit, such as travel preferences, saved-trip details, prompts, and feedback (“Your Content”). You give us and our service providers a nonexclusive, worldwide, royalty-free, sublicensable license to host, copy, transmit, format, transform, and otherwise process Your Content only as needed to provide, secure, maintain, troubleshoot, support, and improve the Service as described in the Privacy Notice, comply with law, and exercise our rights under these Terms. This license does not authorize public display or sale of Your Content unless you separately direct or authorize it. It ends when the content is deleted from our systems, except where continued retention is permitted by the Privacy Notice or applicable law.

You represent that you have the rights needed to submit Your Content and that our permitted use of it will not violate another person's rights or the law. You are responsible for what you submit.

If you voluntarily send ideas, suggestions, or product feedback, you give us a perpetual, irrevocable, worldwide, royalty-free right to use and incorporate that feedback without restriction or payment to you. This does not transfer ownership of personal information in feedback, restrict an honest consumer review, or authorize us to penalize you for one.

10. Our Service, open-source software, and intellectual property

The hosted Service and its components are protected by intellectual-property laws and are owned by their respective rights holders, which may include RFL LLC, its licensors, and other contributors. Except for Your Content and third-party materials, and subject to applicable open-source and third-party rights, we give you a limited, personal, nonexclusive, nontransferable, revocable license to access and use the hosted Service for your own lawful travel planning to the extent we control the relevant rights.

Some software components may be distributed under an open-source license. That license—not these Terms—governs your rights in the corresponding source code. Open-source licenses do not grant a right to use Flight Outlier names, logos, trade dress, user data, hosted-service credentials, nonpublic data, or to imply sponsorship or affiliation.

Airline, loyalty-program, airport, booking-site, data-provider, and other third-party names, marks, logos, and content belong to their respective owners. Their appearance identifies relevant services or information and does not by itself imply sponsorship, endorsement, partnership, or affiliation. No license to third-party content is granted except as necessary for ordinary personal use of the Service.

No other rights are granted. You may not use Flight Outlier branding in a way that suggests sponsorship or endorsement without written permission. If you believe content on the Service infringes your copyright or other rights, email [email protected] with enough detail for us to investigate.

11. Acceptable use

You may not:

• break the law, violate another person's rights, or use the Service for fraud, deception, harassment, or harm;
• access another person's account or test, bypass, disable, or defeat authentication, rate limits, access controls, or security measures;
• introduce malware or interfere with the Service, its networks, or another user's access;
• scrape, crawl, harvest, copy, or use automated means to access the hosted Service except as our published interfaces or written permission expressly allow;
• reverse engineer, decompile, or attempt to extract source code or underlying models, except as an applicable open-source license permits or where law does not permit that restriction;
• use Service output to build a competing fare database, train a model, or commercially resell or redistribute the Service or its data without written permission;
• extract system prompts, secrets, credentials, private keys, or nonpublic configuration, or remove legal, source, copyright, or affiliate notices;
• impersonate another person, phish, spam, harvest personal information, or publicly disclose a vulnerability before giving us a reasonable opportunity for coordinated remediation;
• use the Service or its output for safety-critical systems or automated decisions with legal or similarly significant effects on a person;
• violate applicable trade, export-control, or sanctions laws;
• misrepresent a fare as live, guaranteed, or offered by Flight Outlier; or
• submit sensitive data that the Service does not request, or content that is unlawful, infringing, or malicious.

Reasonable use of information for your own trip planning is welcome. If you want to build an integration, conduct security research, or use data at scale, contact us first. Nothing here prohibits a use that applicable law or an applicable open-source license says cannot be restricted.

12. Availability, changes, data loss, suspension, and termination

We work to keep the Service useful and secure, but it may be interrupted, delayed, or unavailable. We may add, remove, or modify features and data sources; set limits; patch vulnerabilities; or suspend access for maintenance, security, legal, or operational reasons.

The Service is not a system of record. Keep independent copies of information important to you. Subject to applicable law and the Privacy Notice, we do not promise that saved searches, conversations, watches, alerts, trip files, preferences, or other pre-release data will always remain available, accurate, or recoverable.

You may stop using Flight Outlier at any time and may request account deletion as explained in the Privacy Notice. We may suspend or terminate access if we reasonably believe you violated these Terms, pose a security or legal risk, misuse the Service, or if continuing the Service is no longer practical. When reasonable, we will give notice and an opportunity to address the issue. We may act immediately for urgent security, fraud, abuse, or legal concerns.

13. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLIGHT OUTLIER AND ALL INFORMATION, FEATURES, AND OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR COMPLETE; THAT A FARE OR AWARD WILL BE AVAILABLE; OR THAT DATA, ALERTS, LINKS, OR AI OUTPUT WILL BE ACCURATE OR TIMELY.

Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you. Nothing in these Terms excludes a warranty or right that applicable law says cannot be excluded.

14. Limits on responsibility

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLIGHT OUTLIER AND THE PEOPLE AND PROVIDERS INVOLVED IN OPERATING THE SERVICE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOST PROFITS, DATA, SAVINGS, POINTS, OR OPPORTUNITY; OR THE COST OF SUBSTITUTE TRAVEL, ARISING OUT OF OR RELATED TO THE SERVICE, EVEN IF ADVISED THAT SUCH LOSS WAS POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FLIGHT OUTLIER FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) US$100.

These limits apply regardless of the legal theory and, together with the other provisions, allocate the risks of a pre-release service. They do not limit liability for fraud, willful misconduct, gross negligence, personal injury, or any other liability that cannot be limited under applicable law. Your jurisdiction may provide additional rights.

15. Indemnity

To the extent permitted by law, you will defend, indemnify, and hold harmless Flight Outlier and the people involved in operating it from third-party claims, losses, and reasonable costs (including attorneys' fees) arising from your unlawful misuse of the Service, Your Content, or your material violation of these Terms or another person's rights. This obligation does not apply to the extent a claim was caused by our own conduct. We will provide reasonable notice and may control the defense; you may not settle a claim in a way that admits our fault or creates an obligation for us without our written consent.

16. Governing law and disputes

Before filing a claim, you and Flight Outlier agree to make a good-faith effort for 30 days to resolve it informally. Send a concise description and requested resolution to [email protected]. Either party may seek urgent injunctive relief without waiting when necessary to protect accounts, security, confidential information, or intellectual-property rights.

To the extent permitted by applicable law, these Terms are governed by New York law, without regard to conflict-of-law principles. Any court proceeding must be brought in a state or federal court located in New York County, New York, and each party consents to those courts' jurisdiction. You may instead bring an eligible individual claim in small-claims court.

This section does not require arbitration and does not waive class-action or jury-trial rights. It also does not deprive you of protections, remedies, or a forum available under consumer law or other mandatory law that cannot be waived by contract.

17. Changes to these Terms

We may update these Terms as the Service or law changes. The version date identifies the current text. If a change materially affects your rights or obligations, we will provide reasonable advance notice through the Service or by email when practicable and, when required, ask for renewed agreement. Changes apply prospectively from their stated effective time. We will not treat silence as consent where law or the nature of the change requires affirmative agreement.

18. Events beyond our control

To the extent permitted by law, we are not responsible for delay or failure caused by events beyond our reasonable control, including internet or telecommunications failures; upstream travel-data, cloud, AI, email, or booking-provider outages; natural disasters; government actions; labor disruptions; or cyberattacks despite reasonable safeguards. This does not excuse a duty that applicable law says cannot be limited.

19. General terms

These Terms and any feature-specific terms presented to and accepted by you are the entire agreement about the Service and replace prior agreements on the same subject. More specific accepted terms control a direct conflict for that feature. The Privacy Notice describes data practices and does not waive any nonwaivable privacy right. No billing page, roadmap, or product preview authorizes a charge.

These Terms do not create a partnership, joint venture, employment, franchise, fiduciary, or agency relationship. Our licensors, data suppliers, service providers, personnel, successors, and assigns are intended third-party beneficiaries only of provisions that expressly protect them, including intellectual-property, disclaimer, liability, and indemnity provisions. Otherwise, these Terms create no third-party-beneficiary rights.

If a provision is unenforceable, it will be enforced to the greatest lawful extent and the rest remains in effect. A failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a reorganization, financing, sale, or transfer of the Service, subject to applicable law. Headings are for convenience only.

Provisions concerning accrued rights, Your Content and feedback licenses, intellectual property, disclaimers, liability limits, indemnity, disputes, and general terms survive termination to the extent necessary to give them effect.